What was the problem?
Using voicebots is an excellent method to automate and optimize business processes that are repeatable and based on contacting multiple clients. Bots allow handling many issues simultaneously, enhancing scalability and availability of customer service in every branch and minimizing its costs. We wanted to create a complex, usable solution which would be easy to adjust and respond to our clients’ needs and expectations.
What was done on our side to solve it?
We’ve created a voicebot compatible with most of the sectors. Thanks to its universal character, it may be either implemented into an existing system without interfering with any ongoing operations or personalized according to the specification of particular business. Hellobot can be a virtual consultant, an advanced answering machine or a digital call center employee. After integration with a client’s database it’s able to collect, update, and analyze all real-time information.
What was the result?
Hellobot can be installed very quickly and deftly, becoming a 24/7 member of your team. It’s able to contact multiple clients at once, even during holidays and weekends. It can easily become a part of any process - customer support, debt collection, visits confirmation, sales, marketing, and so much more. Innovative technology complemented with user-friendly design makes it a solid and trustworthy representation of any business.
Elegant and easy to use web service with two clear paths for both target users groups. Creators and customers can connect through their transactions.
Scenarios and cases for Hellobot are programmed in accordance with AI. Thanks to the advanced technologies the bot is more human-like - it understands questions and inquiries being able to answer them properly.
Hellobot saves all the data obtained while talking with customers. Thus, it can analyze the results and showcase areas that need improvements.