What was the problem?
Our client believed that they can make it easier for the customers to collect parcels from Parcel Lockers and from the InPost couriers. They came up with an idea of creating a mobile application where information about the parcels is kept in one place, always at hand. Having users in mind, they wanted to create a simple tool which will streamline the process thanks to extended functionalities.
What was done on our side to solve it?
We have worked closely with the Client from the very beginning and started with a product workshop. As the final result of it, we created general assumptions of the project, a list of functionalities, wireframes and user stories. Based on those materials we created the UX and UI design. We collaborated with marketing and business departments, that perceived us as a reliable partner.
What is the solution to the problem?
The app helps InPost clients collect parcels faster than ever. It stores information about collected parcels, allows users to easily track the on-the-go shipments of parcels sent to another person as well as lets them easily find the Parcel Locker or InPost point with the map. Personalised notifications remind the users to collect the parcels at a selected time or when the user is near the Parcel Locker.
Get onboard with InPost mobile app and see what is has to offer. Enjoy it’s pleasant look and welcoming animations.
Manage your parcels and their delivery easily. Now all the parcels are available in one place, so you can track them precisely. Receive a notification when they are ready to collect.
Find the nearest Parcel Lockers and Pickup Points quickly using the map. Get straight to your destination with the built in GPS.
Now, collecting parcels can be quicker than ever. Find the code of the receipt or a dedicated QR code inside the app. You can also rename parcels so as not to get lost.